Shipping policy

Shipping & Delivery Policy

1. Free Home Delivery

At Sraja, we are proud to offer free home delivery on all our products across our serviceable locations. There are no hidden charges — the price you see is the price you pay.

2. Delivery Process

  • Once your order is confirmed with the 7% advance payment, our team will contact you to schedule delivery and arrange the remaining payment.
  • Delivery will be initiated only after the full payment is received.
  • Our logistics partners ensure that your product is safely delivered to your doorstep within the estimated delivery timeline.

3. Delivery Time

  • Delivery timelines may vary depending on your location and product type.

  • While we strive to deliver all orders promptly, external factors such as transportation delays or regional restrictions may occasionally affect delivery schedules.

4. Service Coverage

  • Free home delivery is applicable only within our operational areas.

  • For locations outside our delivery network, customers will be informed and guided on the best available shipping options.

5. Order Tracking

Customers will receive updates on order status and delivery details via phone, email, or WhatsApp (as applicable).

6. Contact Us

For shipping or delivery inquiries, please reach out to our support team at rajabhaienterprises01@gmail.com.